Customer satisfaction in the present time, but even more in the future!
When you not only produce products but production results as we do, the aspects of technical support must change accordingly. Our relationship with customers becomes a partnership to achieve the best possible results in production support.
IMT Intermato: CNC Vertical Lathes, spare part availability and technical support is key in customer satisfaction we go beyond what is specified in our Machinery Directive.
Wherever IMT Intermato’s equipment is installed, we provide local technical support together with spare parts. Satisfied customers are the measure of our success. We continue to grow our customer base due to these factors
Our customer focus, telephone support and the teleservice allow timely and targeted customer care in order to minimize the potential downtime.